Sentiment Alerts
Configure thresholds to monitor provider aggression and conciliation levels
Aggression Threshold
Alert when provider aggression exceeds this level
35%
1%25%50%
Conciliation Threshold
Alert when provider conciliation drops below this level
39%
1%30%60%
14 providers below threshold
Mercedes-Benz Financial Services8.9%
Advantage Finance10.1%
Stellantis Financial Services11.4%
Blue Motor Finance14.2%
RCI Bank14.5%
+9 moreSentiment alerts evaluate provider-level aggression and conciliation averages from email correspondence data. Aggression alerts trigger when a provider's average exceeds the threshold. Conciliation alerts trigger when a provider's average drops below the threshold. Only providers with 5+ analysed emails are evaluated.
Last evaluated: 4/2/2026, 4:32:47 PM